Live thread updates, and reactions that are actually reachable
Two halves of the thread were built and then left unconnected. The server has published every comment and status event to `chat.session.{guid}` since the featu...
The thread page names its reader, and drops an unused helper
`viewerMemberId` on the thread page, so the console can tell the viewer's own reactions from everybody else's without a second call to /api/user-info. A ref fil...
Actually create the Telnyx account setup, carry MMS, and let a carrier-only org hold threads
Three gaps, and the first was the feature not working at all. TELNYX PROVISIONING WAS DEFINED AND CALLED BY NOTHING TelnyxProvider.provision(), ensureMemberCr...
A text conversation can exist without a phone server
VOIP_CONVERSATIONS.INSTANCE_ID was NOT NULL, which quietly decided that every text thread belongs to a PBX. An organization that buys numbers and messaging from...
The plan you picked travels to the page that sells it
"Move to Business" opened the billing console with nothing selected. The choice the person had just made was dropped on the floor and they were asked to make it...
The two letters a customer gets when their card fails
BillingService has wanted to send these since DunningNotifier was written. It posted them to **************** — an endpoint that has never existed on EmailServi...
A plan card says what it adds to the one below it
The picker gave a price, a seat ceiling and one sentence. Choosing between $46 and $80 a seat on that is a decision with one obvious answer, and for most teams ...
One way to reach sales, and a seat control that knows the plan's limit
ContactSalesDialog holds KamoCRM Inc.'s own details — Sales@KamoCRM.com and (949) 298-9960 x1 — as constants, deliberately. Every other address on this platform...
A Numbers screen, so calls and texts can come from different companies
An organization buys its numbers from one company and answers the calls with another. That is ordinary, and Kamo could not describe it: texting was a property o...
Route texts by NUMBER, and add Telnyx on both sides of it
An organization can buy its DIDs and its texting from one company and answer the calls with another. Kamo could not express that: a member's texting was a prope...
Telnyx, the first provider that is both a phone server and a carrier
Telnyx sells SIP trunking, DIDs and messaging, and an organization can buy those halves independently. The case this is for: DIDs and texts bought from Telnyx, ...
The shelf replaces the per-app cards, and four fixes to its rows
The launchpad was a wall of one card per app. The App Shelf lists every one of those apps in a single pane, with what each does and everything inside it, so the...
A plan's startup fee, and the live offer, on the wire
PlanDto carried only the recurring rate, so every surface quoting a plan quoted a price the customer would not be charged: KamoCRM's startup fee is $99 a seat, ...
The report's thread in the drawer, shelving, and Issue Persists
`SystemBugThread` renders everything anybody has said about a report and every status it has passed through, under the current-status callout: the callout answe...
Preview variables for SYSTEM_BUG_COMMENT
Without them the template editor renders the new letter with holes where the report number, the sender and the button go, which reads as a broken template rathe...
System_bug.media_session_guid, and its lookup index
The column behind a report's comment thread, matching **************** — VARCHAR(36), because MEDIA_SESSIONS.GUID is itself a 36-character string column and a t...
Send To AI tells everybody on the thread, not just the reporter
The dispatch sends the same letter MediaService does, so its audience has to move the same way: every participant in the report's thread minus whoever acted, ea...
The thread behind a report, and the two statuses that need one
`SystemBugThreadService` is the whole feature: a report's MediaSession, the status events written into it with the reason their author gave, the comments anybod...
Shelving, failed fixes, and a report's whole comment history
A report kept exactly one sentence. `system_bug.denial_reason` was overwritten by every subsequent status move, so a bug that was denied, explained, reopened, f...
A document outline, and a skeleton in the page's own shape
Only the hero was a real heading. Everything else — the ledger's nine categories, the account panels, the covenant, each upgrade option — was a styled div, so a...
Draw the god rules the server now holds
The Users tab locked every god row for everybody, and both halves were wrong. Too loose, because the lock lived only in this component — the endpoints behind it...
Only a god may administer a god, and no god is impersonable
MANAGE_USERS reached the break-glass identity. UserAdminController guarded only the System User, so a non-god holder could disable a god account and revoke its ...
Staff can write the sentence the customer reads
The customer-visible note had a column, a DTO field and a plan page ready to render it, and no way for anyone to set it — so Harmony's was the only one that wou...
The softphone gets an inbox, and an SMS window is one thread
The SMS tool window opened on a twelve-key dialpad and then became a three-tab window -- Chat / Templates / CRM -- titled "Conversation #a3f1c8de-...". None of ...
A Free Plan pill, and a page at /myplan behind both pills
The trial pill lived twice — the nav rail and the launchpad — with the countdown, the member-type gate and the styling copied between them. Both gated on a live...
One endpoint behind the customer's own plan page
GET /api/billing/self/plan answers everything /myplan renders: the plan, what the organization can actually use, the catalogue to compare against, seats and the...
Say which plan an organization is on, and who may change it
The console could tell that a trial was running and nothing else. entitlementSource is "TRIAL" or null, so free, expired-trial, paid and comped organizations we...
A customer-readable note on a negotiated agreement
The internal `notes` field is where staff record what was conceded and to whom. The customer's own plan page needs prose it can show them, and one careless sent...
The shelf, its slide-out pane, and its place on the first row
Every app the member may open, with a pin, a search, and a pane that slides out of whichever side has room for it. Locked to the launchpad's first row by lib/ho...
Dress the site for eighteen days of the year
On ~84 days a year the marketing site now decorates itself, automatically, from the reader's own calendar. Snow falls through December and settles on the cards ...
Fix Verified, a reason on every denial, and a Requires Verification filter
The status menu on /support?tab=system-bugs leads with "Requires Verification" and a rule, then the individual statuses. It stands for NEW, IN_PROGRESS and FIXE...
Add denial_reason, and sweep the three retired status names
status_name holds a NAME read back through @Enumerated(STRING), so a row still saying TRIAGED after the constant is gone does not read as a default — it throws ...
Let the reporter confirm their own fix, and carry a denial's reason
Adds POST /{id}/verify-fix — the one status change in this feature that is not gated on MANAGE_SYSTEM_BUGS. A separate endpoint rather than a hole in the one be...
Retire three statuses, name what Verified verified, and record why a report was denied
Removes TRIAGED, AWAITING_INFO and CANNOT_REPRODUCE. Each described how confident an operator felt rather than where the report had got to, and none of them mov...
Lock the platform rights an operator may not grant
SecurityService now refuses to grant a right the caller does not hold themselves — an administrator may create a peer or a lesser, never a superior. The Manage ...
An administrator may grant a peer or a lesser, never a superior
MANAGE_PLATFORM_ADMINS is the right to administer the platform's access list, not a right to invent access. Without a ceiling it was silently every right at onc...
Relay coder usage onto a per-member topic
menu subscribes to over the existing chat STOMP connection. Built as a twin of the training relay — same subject shape, same single-token rule, same core-NATS-...
List every provisioned account on one dev machine
findEnabledProvisioned asks existsEnabledProvisioned's two conditions of a can put one question to the agent per tick rather than one per member.
Sweep the dev machine for coder usage and publish what moved
Feeds the two meters the Linux Desktop menu now draws — how much of a member's A sweep rather than a push, because the numbers are born on the machine and stat...
Show how much coder allowance is left, live, in the Linux Desktop menu
windows is left, which window resets when, and whether what is on screen is current. It is the fact that decides whether starting a session is worth doing, so i...
Carry the no-credit-card mark on the nav Start Free too
The hero CTA changed but the nav button kept a Rocket, so the same action wore two different marks on the same screen — and the nav one is the button a reader s...
A tab per open window above the maximized pane
A maximized tool window with a navigator down its left side now gets a row of tabs across the top of the column beside it — one per OPEN window of the type the ...
Swap the Start Free arrow for a no-credit-card mark
The hero CTA carried a generic ArrowRight, which told a reader nothing they did not already know from the button being a button. The objection it has to answer ...
Keep the dock clear of every scrollbar, and let members size it
Three things about the row of docked tool windows. **It stops covering scrollbars.** The dock reserves the viewport's right edge so it does not park a window o...
Report each account's coder allowance to the console
The Linux Desktop menu is getting two meters — how much of the member's numbers. transcripts do not carry them, and neither OTel metric is about the subscripti...
Context menus for tool window title bars and hex heads
A member with a dozen windows open could only put them away one at a time, and the only bulk gesture that existed — throwing each hex head at the goal — is a ge...
Checkerboard behind the logo previews on Behavior & Labeling
The nine logo slots painted their artwork straight onto the card's own white, which hid the two things an admin is looking at: whether the file is actually tran...
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