Settings → Super Intelligence is where you set up how your organization's SIs work. It has six tabs. Each tab opens on a set of cards; open a card to see and change what it holds. Every page has its own address, so you can bookmark it or send it to a colleague, and your browser's Back button always steps back one page.
A card's corner ribbon shows where things stand: green means it is set up and working, amber means it needs someone, grey means it is not set up yet.
Find A Setting
The search box at the top of Super Intelligence finds any page by what it is called or what it is for — type "languages", "budget" or "on call" and pick a result to go straight to it, down to the exact part of a page. Press / anywhere on the page to jump into the box. On a phone, tap the magnifying glass. It only shows what your rights open.
Describe A Change, Recent Changes and Undo
Many pages have two buttons beside their title:
- Describe A Change — say what you want in your own words, such as "turn the recording notice back on and add Spanish". Your SI drafts the change against that page's settings and shows every change as before → after. Nothing is saved until you press Apply, and then the page saves it exactly as its own Save button would, with the same permissions. If part of what you asked is not something that page can do, it says so.
- Recent Changes — who changed what on that page and when, newest first, including changes made by describing them or by a starter pack. The newest change has Undo: after you confirm, the page puts back what was there before. Every change also shows in the SI Workforce page's Activity as a setting change, beside the organization's and each SI's job description versions.
The Organization Job Description keeps its own Version History and Describe A Change inside its editor.
Pages that hold a list
Alerts & On Call, Providers, Provided By Kamo, Connected Tools, Web Chat Personas, Shift Reports and Briefings hold a list of things rather than one form, and they have the same two buttons:
- Describe A Change works on the things in that list. For example: "add Sam to tier 2 on call", "turn off the Deepgram provider", "let SIs use DeepWiki", "send shift reports only at clock-out for the Support team", or "make the morning briefing run on weekdays at 8". You see each change as before → after, and nothing is saved until you press Apply. Each one is then saved exactly as the page would save it, with your permissions.
- Recent Changes lists every change to that list, however it was made: on this page, from SI Workforce › Status, by an SI that is allowed to change settings, or from the mobile app. Undo puts the newest change back, after you confirm. An added item is removed again, and a removed briefing or shift report setting comes back as it was.
- Some changes can't be undone, and Recent Changes says why instead of offering Undo. Keys and passwords are never kept, so a replaced key or header value can't be put back, and neither can a provider or connected tool that was removed along with its key. A removed web chat persona can't come back either, because the websites that used it don't follow a new copy. A person's own shift report choice can only be changed by that person. Secrets never appear in Recent Changes: a replaced key is listed only as "Replaced".
The six tabs
- Overview — start here: your Setup Journey, Health At A Glance, Needs You, Who Gets What, and a card for every other area.
- How They Work — how every SI thinks, sounds and behaves: the Organization Job Description, Personality Styles, Role Templates, Starter Packs, Calls & Meetings (what callers hear first, the background sound under the voice, languages, clear speech and relay calls, and joining outside meetings) and Easter Eggs.
- Daily Work — the routines SIs run on their own: Your Organization's SI, Briefings, the Capture Inbox, Shift Reports, Web Chat Personas and Channels.
- Safety & Oversight — what keeps SIs safe and on budget: Spending, Who Can Use What, Required Wording, Approval Rules, Alerts & On Call, Quality Checks and Protection Checks.
- Brains & Tools — what your SIs think with: Providers, Provided By Kamo, What They Can Do, Model Choices (which models to prefer for each kind of work) and Connected Tools.
- Personal Assistant — what every member's own SI Assistant starts with: Starting Settings, Limits and Who Gets What.
You only see the tabs and cards your rights open. For example, the Organization Job Description needs Configure System Settings; Providers need Manage AI Settings; Spending opens for whoever may read or change SI budgets.
The Overview
Your Setup Journey is a short list of steps that takes your organization from nothing to SIs that work safely: Connect A Brain, Hire Your First SI, Write The Job Description, Choose Who Gets Alerts, Check What Callers Hear and Turn On Quality Checks. Each step checks itself off from what is really set up — nobody ticks it by hand — and each one opens the page where it is done. The ring shows how many are done. Once every step is done, the journey folds into Setup Complete and stays that way; if something slips later, it shows under Needs You instead.
Health At A Glance shows how every way your SIs work is doing right now (calls, meetings, chat, email and more), how many SIs are working, and who is on call. Open SI Status goes to the full picture on the SI Workforce page.
Needs You lists what is waiting on a person, most urgent first: problems (Now), slow things and approvals waiting (Soon), setup still to do (Setup) and things worth turning on (Tip). Each line has one button that goes straight to where it is fixed.
Who Gets What answers "why is it doing that?". Pick any SI or any person. For an SI you see its job description layer by layer — the organization first, then each group it belongs to, then its own — with where every item came from, plus its background sound, easter eggs and shift reports. For a person you see their personal SI Assistant and the shift reports they get. Every line says which layer set it, and Change opens that page. The most specific setting always wins: one SI or person, then their team, job title and department, then the organization, then Kamo's default.
You only see the parts your own settings pages would show you.
How They Work, card by card
- Organization Job Description — every part of the job description (purpose, guidelines, boundaries, working hours and the rest) is a card that shows what is written in it. Open a card to write that part; your changes stay while you move between parts, and the save bar at the bottom saves them all at once.
- Personality Styles — the built-in styles and your own. Each card shows where the style is used: the whole organization, a role, department, job title, team or one SI. When you write a style's text, Insert The Organization's Name adds a chip that becomes your organization's name when the SI speaks.
- Role Templates — ready-made jobs such as Receptionist, Loan Processor and Scheduler. Open one to see what it sets, choose the SI it is for and press Give. It shows in that SI's version history, so it can be undone.
- Starter Packs — one step for a whole kind of team: Front Desk, Loan Office or Sales Floor. Open a pack to see everything it would set: the role templates, the SIs you pick (none are picked for you), the background sound they get, and — only if you tick it — the call notices and languages for every SI, shown as before → after. Nothing changes until you press Apply; each step then shows Done or what went wrong, and each change can be put back from Recent Changes or the SI's Version History. A pack never makes SIs announce themselves at the start of a call.
- Calls & Meetings — press Hear It to listen to exactly what a caller hears when an SI answers: the opening and recording notice, in that SI's own voice, over its background sound, in any language your SIs speak. It plays on your device; nobody is called. Settings that live on other screens (the SI line in email signatures, the phone servers that carry SI lines, and Zoom and Teams joining) show here with their current value and a link to where they are changed.
- Easter Eggs — open How It Works on a card to see the steps, things to try, and what keeps it safe.
Safety & Oversight, card by card
- Spending — the organization's default budgets for SIs (a day and a month; empty means No Limit), saved from the bar at the bottom. How The Limits Work Together shows the other two limits with their current value: a budget in a job description wins over the default, and each role's daily cap for the SI Assistant is set on Who Can Use What. Spend Pace starts with your whole organization: "At this pace your SIs will spend …" this month, from what they have spent so far. Then, for the SIs that spent the most this month, it shows what each spent against its own monthly limit and where its month ends at this pace. When an SI is on pace to pass its limit, a warning names it here, and its supervisor gets an alert early — before the limit is reached, not when it stops the SI mid-call.
- Who Can Use What — access policies by role: how much the SI Assistant may be used a day and with which services and tools. No Limit is shown where a policy sets none. Below them, the rules that live on other screens (devices SIs may control, Do Not Contact, contact rules and the disclosure policy) are listed with their current value and a link to change them.
- Required Wording — opening and closing text every SI and web chat persona must include (nobody can take it out of a single SI), and the default instructions conversations start from. Saving reaches every SI at once.
- Approval Rules — the organization's rules for what SIs must ask about first, may do and then tell, or may never do (they are changed in the Organization Job Description's Approvals part). Always Allowed lists every permission a person gave an SI for good from one of its requests, who gave it and when; Ask Me Again takes one back after you confirm.
- Alerts & On Call — who is told first when an SI service has a problem, in what order and how. The same roster is on the SI Workforce page under Status.
- Quality Checks — how many finished conversations are reviewed, whether customers get a short satisfaction question, and whether Kamo may suggest guidelines from supervisors' corrections. See What The Checks Found opens SI Workforce › Results › Quality.
- Protection Checks — when Kamo tries to trick your SIs on purpose (after a rule changes, or whenever you start one), Run A Check Now, and the recent checks. The findings are on SI Workforce › Results › Protection.
Brains & Tools, card by card
- Providers — your organization's own SI services. Open one to see its connection, its models and what each can do.
- Provided By Kamo — the services Kamo runs for you; turn each on or off for your organization.
- What They Can Do — every kind of work and which of your services can do it, so gaps stand out.
- Model Choices — the order of models to prefer for each kind of work, saved from the bar at the bottom.
- Connected Tools — outside tool servers. Each server has its own page with four parts: Connection (its address and sign-in details, with Test Connection that works before you save), Tools (every tool it offers by name; the ones that only read are the ones anyone may use), Health (whether it answered and when it was last checked, with Check Now) and Who Can Use (whether SIs may use its read-only tools, and which roles' policies allow connected tools).
Day-to-day running
Watching what your SIs are doing, approving their work, their results and their status is not set up here. It lives on the SI Workforce page, opened from SI Assistant in the main menu.
Daily Work
Your Organization's SI is the one SI that does your organization's shared routines: it sorts email for whoever opted in, reads captures, writes new briefings and makes SI calls. This page is the only place it is chosen. Email settings (Email Triage) and My Account (Automation Streams) show the same SI by photo and name, with a Change SI link back here.
Briefings shows each briefing as a card with its SI, days and readers. Add A Briefing or Edit opens a guided editor in five steps — What It Covers, Who Reads It, When, What Goes In It and What The SI May Do. Every number says the range it takes, and anything a running briefing still needs is named on its step before you save.
Capture Inbox sets how the SI files what people send, when a capture counts as late (the early warning has to come before the limit), and who hears about it.
Web Chat Personas are the characters that chat with visitors on your website. New Persona opens the gallery, and each persona opens at an address made of its name.
Channels shows the SI switches that belong to other screens, each with its current value: Email Triage, SI Calls (Automation Streams), the Mortgage SI Switches of your mortgage market, which Websites an SI answers, and the Devices SI policy. Nothing is changed here; each row opens the screen that owns it. You only see the rows whose screens you can open. SI loan access stays your organization owner's decision, and Kamo never turns a lender switch on.
Personal Assistant
Starting Settings sets what everyone's SI Assistant starts with, for the whole organization or one department, job title or team, and what members may not change. Limits only ever make the assistant stricter: confirm every change, whether members may choose the brain, memory, and What It May Work On — the areas it may use, grouped under plain headings with a search. Who Gets What shows any one person's assistant and which setting decided each part.
Unsaved changes
If you change something and try to leave the page before saving, Kamo asks first: Keep Editing or Leave Without Saving. Nothing is thrown away silently.
Where the old tabs are now
If you used the old tabs, this is where each one is now:
- AI Provider Registry → Brains & Tools › Providers
- MCP Servers → Brains & Tools › Connected Tools
- Routing & Budgets → Brains & Tools › Model Choices, and Safety & Oversight › Spending
- Security Models → Safety & Oversight › Who Can Use What; its General card → Safety & Oversight › Required Wording
- Quality settings (on the Quality view) → Safety & Oversight › Quality Checks
- AI Sales Agent Setup → Daily Work › Web Chat Personas
- SI Briefings And Captures → Daily Work › Your Organization's SI, Briefings and Capture Inbox
- SI Assistant → Personal Assistant › Starting Settings and Limits
- Organization Charter → How They Work › Organization Job Description
- Personalities → How They Work › Personality Styles
- Call & Meeting Notices, Background Sound and Languages And Accessibility → How They Work › Calls & Meetings
- Shift Reports → Daily Work › Shift Reports
- Easter Eggs → How They Work › Easter Eggs
- SI Workforce, SI Status, Workforce Controls and Usage & Overview → the SI Workforce page