Changes to your Kamo website are unlimited and included. You ask in your own words, the way you would ask a person, and you can watch the change travel to your website.
Ask for a change
- Open Manage Marketing Site and choose the Changes tab.
- In the box at the bottom, say what you would like. For example: "Make the phone number at the top bigger" or "Add a page about our new reverse mortgage program."
- If a picture helps, select the picture button or paste a screenshot. You can add up to six.
- If the change is about one page, select Which Page? and type the page, such as
/about. - Press Enter, or select the arrow. (Shift + Enter starts a new line.)
From the Preview tab, Ask for a Change opens the Changes tab with the page you were looking at already filled in.
Follow a change
Every request appears in the list above the box, newest first, with a track that shows how far it has come:
- New — your request has arrived.
- Pending — it is in line to be worked on.
- Needs Your Input — Kamo has a question. Open the request and answer it in the conversation.
- Building — the change is being made.
- Deploying — the change is finished and on its way to your website.
- Completed — the change is on your website. Refresh the preview to see it.
- Cancelled — the request was cancelled.
- Problem Publishing — something went wrong on the way. Kamo is told automatically; you don't need to do anything.
The list updates by itself. Use the filters — Open, Needs Your Input, In Progress, Completed and All — to narrow it.
Talk about a change
Select a request to open it. You'll see what was asked, the page, any pictures, where it is now, and a conversation with Kamo about it. Answer questions there.
Cancel a request
You can cancel a request while it is New or Pending. Open it and select Cancel Request. After that it is already being worked on; if you changed your mind, say so in the conversation.