Show city and subdivision in ticket visitor geo row
Display as "City, Region, Country (IP)" — nulls are filtered so it degrades gracefully when only country data is available
Expose city and subdivision in visitor geo lookup
- Extend GeoResult record with city and subdivision fields - Switch SupportTicketService.toDTO() to use GeoLookupService (IP-level lookup) instead of country-...
Add tab URL params to /account page for deep linking and refresh persistence
Tab state is now synced to **************** so links to specific tabs work and the correct tab stays selected on page refresh.
Build error in GeoLookupService and add NATS publish for agent messages
- Fix Optional vs List type mismatch in **************** - Inject NatsMessageService into MediaController - Publish to chat.session.{guid} after agent creates a...
Correct message sides in history and handle visitor name change events
- Use messageType=VISITOR_MESSAGE from API to determine left/right in history load - Add NAME_CHANGED system event rendering in SystemMessage and TicketChat
Real-time chat delivery, message sides, notifications, and name sync
- Keep NATS subscription alive on client unsubscribe to avoid breaking agent real-time delivery - Tag visitor messages with messageType=VISITOR_MESSAGE in getMe...
**************** uses instanceof for MEMBER type
Hibernate TYPE(m) = :type returns 0 results when bound to the base Member class in JOINED inheritance. For MEMBER type, fetch all and filter with !(m instanceof...
Resolve Members tab showing empty due to Hibernate TYPE() base-class issue
Hibernate's TYPE(m) = :type JPQL filter returns 0 results when the bound parameter is the base Member class (JOINED inheritance). This affects the members-subsc...
Enable Hibernate SQL logging to diagnose members query returning 0
Temporarily enabled org.hibernate.SQL=DEBUG to see what SQL the TYPE() JPQL query generates for the members-subscribers endpoint.
Show visitor flag, country, and IP in ticket header
- Add visitorIpAddress, visitorCountryCode, visitorCountryName to SupportTicketDTO type - Render flag emoji + country name + IP address row in TicketHeader for ...
Show visitor flag and location in support ticket header
- Inject PublicChatVisitorRepository and GeoLiteLocationRepository into SupportTicketService - Populate visitorIpAddress, visitorCountryCode, visitorCountryName...
Add diagnostic logging to getMembersAndSubscribers endpoint
Logs orgId, query result count, and per-member isActive status to help diagnose why Members tab shows empty list.
Tag visitor messages as VISITOR_MESSAGE type, add senderName to GET messages
- PublicChatService: set messageType=VISITOR_MESSAGE so frontend can distinguish visitor echoes from agent responses on the STOMP topic - MediaController.getM...
Treat VISITOR_MESSAGE type as always-from-them in TicketChat
Visitor messages published via PublicChatService carry messageType=VISITOR_MESSAGE. Explicitly mark these as author='them' regardless of memberId so they always...
Skip VISITOR_MESSAGE echoes in LiveSupportPanel STOMP handler
Visitor messages are now tagged messageType=VISITOR_MESSAGE by the backend. Skip these in the STOMP subscription so the visitor's own messages don't re-appear o...
Replace native WebSocket with STOMP/SockJS in LiveSupportPanel
- Add @stomp/stompjs and sockjs-client packages - Connect to media.{domain}/ws/public-chat via SockJS+STOMP instead of raw WebSocket to api.{domain} which was...
Fix end-to-end public chat real-time via STOMP/NATS
- Remove internalAuth requirement from PublicChatWebSocketInterceptor so visitors can connect directly using only their sessionToken - Include visitor display...
Add senderName to ChatMessageDto for support chat display names
Wire up status filter and auto-seed required templates on list
- EmailTemplateController.list() now accepts ?status= param and filters using the existing findByOrgIdAndStatus repository query - Auto-seeds required templat...
Auto-open support ticket popup on NEW_TICKET NATS notification
When a new support ticket arrives, the backend now sends a NEW_TICKET STOMP message in addition to PENDING_COUNT. The SupportCountContext handles it by dispatch...
Three support/chat issues — NATS relay, auto-popup, topic fallback
1. Switch SupportNotificationService and SupportStompRelayController from JetStream to core NATS — the CHAT_MESSAGES stream only covers chat.> so JetStrea...
Allow god-mode users to provision ownerless orgs; prefer FQDNs in domain resolution
Always trigger provision-theme on branding save; let backend resolve domain server-side
Add @Transactional to provision-theme for lazy domain loading; remove hardcoded domain from provision request
Write contact form description as chat message on public ticket creation
The description was only stored on the ticket entity and never appeared in the chat window. Added writeTextMessage() helper and call it after the system event s...
Separate ticket number/badges row from title in TicketHeader
Title was sharing a nowrap flex row with the ticket number and two badges, causing it to be cut off. Now ticket number and badges occupy their own compact row, ...
Add /contact-confirmed page with animated hero, timeline, and CTAs
Replace inline success message on contact form with a dedicated premium confirmation page: animated SVG checkmark with particle burst, 'What Happens Next' 3-ste...
Handle tickets key in support ticket list response
MediaService returns { tickets: [...], totalElements } but the frontend only checked for data.content, causing the list to always render empty.
Use PATCH /org/{id}/colors for branding save to avoid nullable boolean constraint failure
Add PATCH /org/{id}/colors endpoint to safely update only color palette fields
Correct MEDIASERVICE_URL port from 443 to 80 for contact form
ClusterIP service only exposes port 80; using 443 with http caused a ConnectTimeoutError on every contact form submission.
Add org settings section (timezone, age req, content flags, description, alias); remove Preview/AddDomain buttons
Redesign LabelManager — inline section editing, fix broken save, read-only default
Rewrites LabelManager.tsx with per-section read/edit pattern. Fixes the broken save button (validateForm blocked saves because contact/company fields were never...
Add KamoMail domain validator to block cross-tenant email addresses
Introduces KamoMailDomainValidator component that checks, at service layer, whether the submitted email domain matches the org's verified default domain when Ka...
Enforce KamoMail domain restriction on mailbox, alias, and shared mailbox creation
When KamoMail is the email provider, members can only create mailboxes, aliases, and shared mailboxes using the org's verified default domain. Enforcement at th...
Read logoFullExt from config.json; fix site.webmanifest path to favicon subdirectory
Org theme provisioning — WebSocket hook, provision panel, LabelManager wiring, DNS trigger, bg resize, ThemeConfig context
Add theme provisioning — NATS publisher, provision-theme endpoint, logo upload
Add logoFullExt field to Organization entity; add listObjects to MinIOStorageService
Like what you see shipping?
All of it arrives in your workspace on its own. Start on the free plan and read this page again in a month.