The Notification Center

The bell icon in the top navigation bar opens your most recent notifications. The full Notifications page is where you go for everything else: your history, a day at a time, which you can filter and act on. Its Settings tab decides what you are told about, and how.

What you can be told about

Each notification is one of these kinds. You see a kind, its filter and its switch only if your organization uses the app it belongs to and you can open that app; kinds that belong to no app reach everyone.

• Calendar: Event (reminders for your own events), Company event, Invitation (events you are a guest at), Event changed (one you are attending was moved or cancelled) and Meeting (a meeting you are invited to is about to start).
• Sales Floor: Sales Floor, when something on the sales floor needs you: a message waiting for you to send, a stream that stopped or has something to review, a new role on a loan, a briefing that is ready, or captures waiting to be sorted. For example, a text a stream drafted for one of your leads.
• Leads: Callback, the calls you scheduled on a lead.
• Health: Remote monitoring, when a patient you monitor has an alert waiting for review. Only people who review clinical results receive it.
• Tasks: Task assigned, Task due and Task comment, for tasks you created or were given.
• SI team: Approval request (an SI member asks you to approve something before it acts), Approval decision (an approval you asked for was decided), Request to share (an SI member asks to share something of yours, or someone asks it about something of yours) and SI alert (an SI member you supervise needs a person, for example because it reached its budget).
• Invoices: Invoice, when a subscription invoice is ready for your approval, is sent, is paid, or becomes overdue. You see it if you can view your organization's subscription invoices.
• Purchases: Purchase Request (a teammate sent a purchase request for you to approve or reject) and Purchase Request Decision (a purchase request you sent was approved, or rejected with a reason). You see these only if your organization uses Procurement: the first if you can approve purchase requests, the second if you can create them.
• Your identity and your SI Assistant: Confirm it was you (an SI teammate asks you to confirm that a call, text, email or chat in your name was really you) and SI Assistant answer (your SI Assistant finished an answer that took too long to say on a voice device).
• Antivirus: Antivirus alerts (Antivirus stopped a harmful file anywhere in your organization; for people who watch the Antivirus Center), File stopped by Antivirus (a harmful file you uploaded, sent or received was stopped) and File unlocked (a file Antivirus stopped turned out to be safe and was unlocked).
• Messages: New email and Unread chat (a chat message unread for five seconds), each told once until you clear it; Mention, when somebody mentions you in a chat; Contact request (a colleague asks you to approve a conversation they want to start) and Contact decision (a conversation you asked to start was approved or declined); and Text message and Voicemail, when one arrives on your number.
• Internet of Things devices: Device alarm (an alarm went off on a device you can see), Confirm a device action (a teammate needs you to confirm a two-person device action), Device offline (a device you can see stopped reporting), Device connection problem (one of your organization's linked device accounts stopped working or needs signing in again), Automation failed (a device automation failed to run), Automation message (a device automation sent you a message), Shared access used (somebody used device access your organization shared with them) and Shared device access (somebody shared access to their organization's devices with you).
• Other: Growth Hub (evidence you sent to the Growth Hub was approved or sent back), Hold'em invite (a teammate dealt you in at a Texas Hold'em table) and Notice, for anything that fits no other kind.

On the KamoMobile app the same kinds appear, with the same names, in the notification list's filters and on its Settings screen. A notification about something the app has no screen for, such as a purchase request or a loan, opens that page in your browser.

What you can do with one

• Open it, which takes you to whatever it is about: an event, a meeting, a lead, a task, a chat, an approval, a purchase request, a device.
• Snooze it: for a number of minutes, for an hour, or until 5 minutes before it starts.
• Mark as read, one at a time or all at once.
• Dismiss or Delete it.
• Turn off that whole kind, from More options on any notification of that kind.

Settings

The Settings tab of the Notifications page has four parts:

• How you are told: notifications always appear in the app. You can add Desktop notifications (shown by your operating system when you are looking at another tab), Play a sound, Repeat sound until you clear it, and Flash the browser tab while you have unread notifications.
• When to stay quiet: Do not disturb pauses notifications for two hours. Quiet hours is a window each day, in a time zone you choose, when notifications stay silent. Urgent notifications come through regardless; everything else waits in the bell.
• What you are told about: every kind above, each either Telling me or Muted.
• Email for messages you miss: chats and support tickets nobody answered, sent by email when the app is closed. It follows your quiet hours.

SI team members

SI members receive notifications too, as their way of noticing new work: a task assigned to them, a mention, an approval decided. Their notifications are never muted or held for quiet hours, and they are never emailed or pushed to a phone.