Use PublicChatVisitor displayName for requestorName on visitor tickets
Visitor-initiated tickets hardcode requestor to the org system member, so the DTO was surfacing the org owner's name in the Requestor column. Fall back to the P...
Gate Support/Settings by rights, fix Network copy, loading on tab switch, nav divider
- Network card: updated description to use dynamic branch title label - Support card: fixed 404 by changing href /help → /support; gated by isSupport + VIEW_SUP...
Support chat UX — name updates, titles, notification count, datagrid
- TicketChat fires onVisitorNameChanged when NAME_CHANGED WS event arrives - SupportTicketWindow dispatches tool:title with requestorName on load and on name ...
Render system events as friendly text in visitor support chat
NAME_CHANGED system events no longer show raw JSON in the chat bubble; they display as a centered italic pill ("Changes name to {name}"). Other system events ar...
Show AG Grid loading overlay instead of empty state on leads page
Initialize loading state to true so the grid shows "Loading leads..." until the first fetch completes, preventing a flash of "No leads found".
Use getOrganizationByIdWithFeatures in AppAvailabilityInterceptor
Resolves LazyInitializationException on /api/security/leads and all other CRM/POS-gated paths. The interceptor called org.getFeatures() after the transaction cl...
Add findByIdWithFeatures to eagerly load Organization.features
JOIN FETCH prevents LazyInitializationException when features are accessed outside a transaction (e.g. in AppAvailabilityInterceptor).
Build error in GeoLookupService and add NATS publish for agent messages
- Fix Optional vs List type mismatch in **************** - Inject NatsMessageService into MediaController - Publish to chat.session.{guid} after agent creates a...
Correct message sides in history and handle visitor name change events
- Use messageType=VISITOR_MESSAGE from API to determine left/right in history load - Add NAME_CHANGED system event rendering in SystemMessage and TicketChat
Real-time chat delivery, message sides, notifications, and name sync
- Keep NATS subscription alive on client unsubscribe to avoid breaking agent real-time delivery - Tag visitor messages with messageType=VISITOR_MESSAGE in getMe...
**************** uses instanceof for MEMBER type
Hibernate TYPE(m) = :type returns 0 results when bound to the base Member class in JOINED inheritance. For MEMBER type, fetch all and filter with !(m instanceof...
Resolve Members tab showing empty due to Hibernate TYPE() base-class issue
Hibernate's TYPE(m) = :type JPQL filter returns 0 results when the bound parameter is the base Member class (JOINED inheritance). This affects the members-subsc...
Tag visitor messages as VISITOR_MESSAGE type, add senderName to GET messages
- PublicChatService: set messageType=VISITOR_MESSAGE so frontend can distinguish visitor echoes from agent responses on the STOMP topic - MediaController.getM...
Treat VISITOR_MESSAGE type as always-from-them in TicketChat
Visitor messages published via PublicChatService carry messageType=VISITOR_MESSAGE. Explicitly mark these as author='them' regardless of memberId so they always...
Skip VISITOR_MESSAGE echoes in LiveSupportPanel STOMP handler
Visitor messages are now tagged messageType=VISITOR_MESSAGE by the backend. Skip these in the STOMP subscription so the visitor's own messages don't re-appear o...
Wire up status filter and auto-seed required templates on list
- EmailTemplateController.list() now accepts ?status= param and filters using the existing findByOrgIdAndStatus repository query - Auto-seeds required templat...
Three support/chat issues — NATS relay, auto-popup, topic fallback
1. Switch SupportNotificationService and SupportStompRelayController from JetStream to core NATS — the CHAT_MESSAGES stream only covers chat.> so JetStrea...
Allow god-mode users to provision ownerless orgs; prefer FQDNs in domain resolution
Always trigger provision-theme on branding save; let backend resolve domain server-side
Add @Transactional to provision-theme for lazy domain loading; remove hardcoded domain from provision request
Write contact form description as chat message on public ticket creation
The description was only stored on the ticket entity and never appeared in the chat window. Added writeTextMessage() helper and call it after the system event s...
Separate ticket number/badges row from title in TicketHeader
Title was sharing a nowrap flex row with the ticket number and two badges, causing it to be cut off. Now ticket number and badges occupy their own compact row, ...
Handle tickets key in support ticket list response
MediaService returns { tickets: [...], totalElements } but the frontend only checked for data.content, causing the list to always render empty.
Use PATCH /org/{id}/colors for branding save to avoid nullable boolean constraint failure
Add PATCH /org/{id}/colors endpoint to safely update only color palette fields
Correct MEDIASERVICE_URL port from 443 to 80 for contact form
ClusterIP service only exposes port 80; using 443 with http caused a ConnectTimeoutError on every contact form submission.
Hide security model sentence for Members, fix badge overlap on branch type cards
Use memberID session key and include creatorType in creatable branch-types response
Use correct session key 'memberID' instead of 'MID'
KSessionService stores member ID under key 'memberID' but both **************** and OrganizationController were reading session.get("MID") which always returned...
Set org owner usernameAlias on creation and fix website-contact member alias
Exclude master model from models list; add debug log to child-org creation check
SecurityModelController now filters out the org's master model (identified by org.getMasterModelID()) from the /api/security/models response — it is managed exc...
Read session rights as List<String> names, not CSV of integer IDs
Session rights are stored as a JSON array of RoleRightType name strings. Both **************** and OrganizationController were casting them to String (causing C...
Stop double-toggle on age range checkboxes in BranchSetupManager
Box onClick and Checkbox onChange both fired on each click, toggling twice and leaving state unchanged. Stop propagation on FormControlLabel so only one handler...
Use MUI v7 Grid size prop in StackingOrdersManager
MUI v7 Grid2 replaced xs/sm/md with the size object prop.
Remove deprecated MUI Grid item prop in StackingOrdersManager
MUI Grid v2 dropped the item prop; use size props directly on Grid.
Stabilize countdown width to prevent banner text wobble
Fixed-width monospace container with tabular-nums prevents layout shifts as countdown digits change every 50ms.
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